At Eastern Metropolitan Club, we are committed to ensuring that your food orders are delivered promptly and in excellent condition. Please take a moment to review our shipping and delivery policies.

1. Order Processing All food orders are processed immediately upon confirmation. Orders placed during operational hours will be prepared and shipped out promptly. Orders placed after hours will be processed the following business day.

2. Delivery Areas We currently deliver to selected areas within the city. Delivery availability depends on your location, and our system will confirm this when placing your order.

3. Delivery Time Our typical delivery times are between 30 minutes to 1 hour, depending on the order size and location. Delivery times may vary due to unforeseen circumstances, such as traffic or weather conditions, but we strive to minimize any delays.

4. Delivery Fees A nominal delivery fee will be applied to all orders, based on your location. This fee will be clearly displayed during checkout.

5. Order Tracking Once your order is out for delivery, you can also track your order by contacting the club directly.

6. Quality Assurance We ensure that all food items are packaged carefully to preserve freshness and quality during delivery. If you encounter any issues with your order, please contact our support team within 24 hours, and we will make it right.