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Refund Policy

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Refund Policy

In the event of Transaction remaining Pending on the Day of Transaction conducted by the Members, respective member should wait for a period of 48 to 72 Hours for Bank Reconciliation activity. Bank will intimate the status of transaction to the Service provider and Service provider inturn to Eastern Metropolitan Club. Member can call the club and inquire about the status of payment in 48 to 72 Hours; should not initiate second transaction incase the Transaction remains Pending on the Day of Transaction. The Transaction amount that is debited from customer's Bank Account towards Online Payment remains with the customer's Bank till the time of final bank reconciliation activity. In an event of double payment being received by Eastern Metropolitan Club, club will credit the amount to the Member's account or refund the amount by Cheque or Electronic mode, as per its discretion.

Contacting Us

If there are any questions regarding this privacy policy, you may contact us using the information below:

  • Telephone No: + 91 70440 98912
  • E-Mail ID: info@emckolkata.org

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